How To Contact Us

Animal & Clinic Enquiries

Contact Adam, Keely, Paula, Gary, Mel or Kerry.

By Post By Phone
2 Stadium Way
Attercliffe
Sheffield
S9 3HN.
0114 2898050
By Fax
0114 2898055
By Email
reception@rspcasheffield.org

Fundraising

Contact Phil

By Post By Phone
2 Stadium Way
Attercliffe
Sheffield
S9 3HN.
0114 2898050
By Fax
0114 2898055
By Email
fundraising@rspcasheffield.org
 

Shops

Chapeltown

By Post
RSPCA Charity Emporium
5 Lound Side
Chapeltown
Sheffield
S35 4UQ
By Phone
0114 2464700

Crookes

By Post
RSPCA Charity Emporium
247 Crookes
Crookes
Sheffield
S10 1TF
By Phone
0114 2661109

Ebay Shop

By Post
RSPCA Ebay Shop
699 Staniforth Road
Darnall
Sheffield
S9 4RE
By Phone
0114 2611302

Hillsborough

By Post
RSPCA Charity Emporium
Unit 2
Hillsborough Barracks Shopping Centre
Langsett Road
Sheffield
S6 2LR
By Phone
0114 2326133

The Moor

By Post
RSPCA Charity Emporium
110 The Moor
Sheffield
S1 4PD
By Phone
0114 2721424

Woodseats

By Post
RSPCA Charity Emporium
686 Chesterfield Road
Woodseats
S8 0SD
By Phone
0114 2588105

Volunteer Enquiries

Please visit our Volunteer Section.

Complaints

We realise that making a complaint isn’t always easy, so if you have something to say we promise to:

  • take your complaint seriously
  • deal with it confidentially
  • deal with it within the timescales given below.

We will acknowledge your comments within five days of receipt. Within 28 days we will write to you to either tell you about our findings and whether further action is to be taken, or to explain why the procedure may take a little longer. If you are not happy with our response, you can write to us again and your concerns will be reviewed either by another senior manager or Trustee.

WE ALWAYS TRY OUR BEST... and when we succeed, we would like to hear about it. If you have any positive comments, please get in touch.

WE ALWAYS TRY OUR BEST... but sometimes we get it wrong or things don’t go according to plan. When this happens your feedback is invaluable because we want to learn from our mistakes and find the best way forward for all concerned.

How to get in touch.

By Post By Phone
2 Stadium Way
Attercliffe
Sheffield
S9 3HN.
0114 2898050
By Fax
0114 2898055
By Email
reception@rspcasheffield.org

If getting in touch by phone please call between 10:00am and 3:30pm any day except Wednesday, when your call may be monitored or recorded for training purposes.

Whilst we are happy to discuss any issues related to animal rehoming over the phone, you will need to put the details of any complaint in writing before it can be investigated.