Emergencies

Reporting Cruelty and Neglect

To report cases of cruelty and neglect, please contact our 24-hr cruelty and advice line 0300 1234 999 for assistance

Stray Dogs

We are not licensed to take in stray dogs. Stray dogs should be taken reported to your local dog warden.

Area	Number
Rotherham	01709 823182
Sheffield	0114 2037415

Stray Cats

If you have found an sick or injured stray cat, please contact our 24-hr cruelty and advice line 0300 1234 999 for assistance. If you have found a healthy stray cat in Sheffield, please contact the shelter on 0114 2727542 and we will log it in our lost and found. Please do not bring stray cats to the shelter unless we have told you that we have space for it. We run at full capacity all the time and operate a waiting list system. We will not be able to take it in.

Injured Wildlife

If you find injured wildlife please contact our 24-hr cruelty and advice line 0300 1234 999 for assistance.

Missing Animals

If you have lost your animal in Sheffield, please contact the shelter on 0114 2898050 and we will log it in our lost and found

If You Need Urgent Veterinary Advice

Vetfone is a 24 hour, 7 day per week helpline, staffed exclusively by RCVS qualified Vet Nurses. Similar to NHS direct it takes calls from pet owners who are worried about their pet. This service is available to owners of a broad range of pets (dogs, cats, rabbit, exotics) but not large animals. Vetfone offer two lines as follows: By the minute: Call 0906 500 5500 and be charged £1.50 per minute. Vetfone say the average cost of an 0906 premium rate call of 4 minutes is about £6.00, which is considerably lower than the average vet initial consultation. One off payment: Call 0845 057 2222 and pay a one off charge of £9.50 by credit card. Alternatively please call your local vet.